Your membership questions, answered.
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Memberships now run on monthly credits.
Mat classes use 3 credits and reformer classes use 6 credits. Your credits renew automatically each billing cycle and you can book any combination of classes that suits your routine.
Simple, flexible and a little fairer for everyone.
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Your credits renew each month on your billing date and are valid within that monthly cycle.
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Members receive:
• Priority booking
• Better value per class
• Access to member perks and eventsThe credit system also helps us manage bookings more fairly, so regular classes are easier to access and spaces are less likely to be held far in advance.
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You can cancel or reschedule a class up to 12 hours before the start time and your credits will be returned to your account.
If you cancel within 12 hours of the class, the class credits will be deducted.
Please always cancel your space in the app if you can’t attend. This gives someone on the waitlist the chance to join the class.
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Credits are valid within your monthly billing cycle and don’t roll over into the following month.
Keeping credits within each month allows us to keep membership pricing consistent and manageable, and helps us plan class availability and staffing properly. If you know you’ll be away, you can pause your membership with notice.
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You can purchase a class bundle to keep moving until your next renewal.
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Yes. Your routine might change and your membership can too.
Any changes will take effect from your next billing cycle. -
No, all memberships are rolling.
We simply require 1 month’s notice if you wish to cancel.
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We require 1 month’s notice prior to your next billing date.
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Your current membership will continue as normal until your April auto-renewal date.
At that point, your membership will move across to the new credit system instead of renewing. Your billing date will stay the same and you won’t be charged twice.
Before April, we’ll ask you to choose your new membership and we’ll help set everything up so the change happens automatically on your renewal date.
We’ll also be around in the studio to help you choose the option that best suits how often you like to come.
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Yes. Credits are flexible and can be used across all class types.
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Yes. You can pause your membership up to twice per year for one month at a time with 1 month’s notice.
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No, membership credits are personal to each member and can’t be shared.
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Yes. Class bundles remain available if you prefer flexibility without a monthly membership.
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Members can book up to 4 weeks in advance.
Non-members can book up to 2 weeks in advance. -
Join the waitlist.
If a space becomes available you’ll be automatically added and notified by email. If this happens within 12 hours of the class, you’ll be asked to confirm attendance before the booking is secured.
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Your credits remain active until the end of your billing cycle. After that, auto-renewal and member benefits will end.
For founding members, cancelling permanently withdraws founding status and associated rates.
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Reach out. We’re always happy to guide you towards the option that fits your routine best. Inquire in studio or head over to our contact page!
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Our classes have become very popular and many members have found it difficult to get into their regular sessions.
With unlimited memberships, it’s very easy to book multiple classes far ahead and then adjust plans later. The credit system encourages more intentional booking and should mean better availability across the timetable, especially for your favourite classes.
The aim isn’t to reduce how often you come. It’s to make access a little fairer and more predictable for everyone.
Haven’t found what you’re looking for? Visit our general FAQ’s page or contact us!